Tech Mapunia
Modal Cepat — MSME Lending App
Work
Mobile AppUXStrategy

Modal Cepat — MSME Lending App

Modal CepatFintech

Putting fast, fair credit into the hands of small business owners.

About

About

Modal Cepat is a P2P lending platform focused on micro, small, and medium enterprises across Indonesia.

Background

Background

Traditional lending is slow and opaque. Modal Cepat wanted a digital product that felt trustworthy and effortless.

Challenge

Challenge

Designing for low-literacy users, varying internet connectivity, and strict OJK regulatory requirements.

Experience

UX Process

We conducted 40+ user interviews across Bandung, Surabaya, and Makassar to map real financial behaviors.

Interface

Interface

A clean, high-contrast design with native Bahasa Indonesia copy reduced time-to-application by 60%.

Interface

Result

Result

500,000+ active users in 8 months. Acquired by a major bank.

Services used

Mobile AppsUX Research